Terms and Conditions

1. All prices quoted are exclusive of VAT unless otherwise stated and are valid 30 days from the date shown on the document.
   
   
2. Full payment is required before the submission of any applications. The fees quoted in our standard charges are for the preparation of the application, all statutory notification and submission. They do not include any negotiation or representation etc.
   
   
3. All prices quoted are exclusive of any personal expenses. Any travel expenses will be charged at £0.37 per mile.
   
   
4. The fees quoted on our standard charges include the cost of a statutory notice in Kent. Where the cost of this notice is greater you will be liable to a surcharge to cover any additional cost of the notice.
   
   
5. The fees quoted on our standard charges for Floor Plans are subject to the following maximum floor areas: Band A (100m2), B (200m2),
   C (300m2). Any buildings larger than these areas will be liable to additional charges.
   
   
6. Payment for onsite consultation, negotiation with statutory authorities, representation and all other services is strictly due within a 30 day period from the invoice date.
   
   
7. Support Service subscribers will receive free access to telephone advice on the law, access to representation at discounted rates and payment of the annual charge to the Council. Support service subscribers will pay the LGS.uk fee and annual Council charge by annual standing order 1 month before the charge is due to the Council.
   
   
8. All orders & bookings will be invoiced in full at the time of confirmation of order.
   
   
9. Orders and bookings will only be confirmed upon receipt of an official purchase order or on receipt of the signed LGS.uk Service Request Form.
   
   
10. The order of goods & booking of services to be undertaken implies acceptance of these Terms & Conditions, which supersede in their entirety any condition contained in any purchase order or other documentation the customer may issue with respect to the goods or services.
    
    
11. LGS.uk reserves the right to withhold, suspend, reschedule, or cancel any application or provision of services in any instances it deems such action necessary.
    
    
12. In the event of a cancellation or postponement of any application or booking by the customer, the following fees will apply:
    
    
    • 0 – 5 Working days notice - FULL FEE
    • 6 – 10 Working days notice - 50% OF FEE
    • 11 – 15 Working days notice - 25% OF FEE
    • 15 Working days notice - NO FEE
      
      
13. In the event of non-supply of information or details by the customer, the service will be deemed as cancelled by the customer and the full fee will apply.
    
    
14. All work undertaken by LGS.uk or subcontractors working on behalf of LGS.uk will be undertaken on a best endeavours basis.
    
    
15. The customer is responsible for satisfying themselves that the services purchased suitably meet their requirements.
    
    
16. LGS.uk shall not be liable to the customer on any account whatsoever, in the event that LGS.uk is prevented from fulfilling it’s obligations thereunder due in whole or in part to an event of Force Majuere, which shall any circumstance of, be beyond reasonable control of LGS.uk.
    
    
17. The customer undertakes to procure that there is sufficient employer’s liability insurance to protect any person working for or on behalf of LGS.uk, whilst working at the customer’s premises.